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Fire, Water, Mold Restoration Services in Erie, PA

10/11/2019 (Permalink)

servpro employee tearing out the floor lining of a tile floor When you need a quick response to fire, water, or mold – SERVPRO of West Erie County is the way to go.

We are in the business of keeping your home safe!

When you need a quick response to fire, water, or mold – SERVPRO of West Erie County is the way to go. We are available 24/7, 365 for your mitigation needs and happy to help!

Our team is composed of quality people who focus on providing you excellent and empathetic service during your time in need. We know that having several feet of sewage in your basement can be scary. To ensure we can serve you best we follow an efficient timeline to get your home back to its preloss condition.

1-4-8 Rule

  • 1: within one hour of receiving your call, a SERVPRO professional will contact you to arrange your service
  • 4: within 4 hours of loss notification, a SERVPRO professional will be on-site to begin the mitigation process
  • 8: within 8 hours of loss, a verbal briefing of the scope will be communicated to you by a professional

Our service response is designed with your peace and property in mind. We know how overwhelming an unexpected disaster can be and that is why we are here to help make it, “Like it never even happened.”

If fire and soot damage your walls, or your sump pump gets backed up, or a pipe bursts and floods your basement – we are here to help! If you ever need our services we are one call away at 814-806-1987.

Sewer Water and Drain Back Up Coverage

9/13/2019 (Permalink)

Sewer and drain back up in a finished basement with standing water and floating content Sewer and drain back up coverage is an essential endorsement for every home insurance policy. Most insurance agents do not add this in unless you want

SERVPRO of West Erie County receives calls every day from residents who incur water in their basements caused by sewer and drain back-ups. 

The first question we ask when we receive the call is, “Do you have sewer and drain back up coverage on your home insurance policy?”

Sewer and drain back up coverage is an essential endorsement for every home insurance policy. Most insurance agents do not add this in unless you want specifically ask them for the coverage.

Many customers think of the additional increase in their premium instead of the cost to clean, sanitize, and dry a home that has a water back up issue.

Most insurance carriers provide the coverage for a very minimal increase added to the premium, with some as low as $100.00 per year. That’s only about .27 a day. Prices will vary depending on square footage of home and if basement is finished and furnished or not. 

Insurance agents will work with you on what coverage is best for your home. If paying out of pocket, a homeowner can expect the average cost to clean, sanitize and dry a basement to start at approximately $2,500.00. 

SERVPRO of West Erie County will not only perform the extraction, cleaning, sanitizing and proper drying techniques, but will work with your insurance adjuster to insure your coverage, premium and deductibles are in line and working for you.

Call SERVPRO of West Erie County at (814) 806-1987 for your water mitigation needs. Also, visit us on our Facebook page.

Recovery from Strong Winds and Heavy Rains

9/13/2019 (Permalink)

Flooded neighborhood streets with pooled and streaming water Flooded streets that overwhelm sewer systems can lead to flooded basements and damage to the contents of our homes

It seems that each summer brings a season of strong winds and heavy rains. With this weather comes roof damage allowing water to make its way into homes.

SERVPRO of West Erie County can tarp your roof and keep any further damage from happening to the inside of your home. Prohibiting secondary damage allows us to get your home dried and cleaned from the water that has already made its way into your home.

The SERVPRO procedure is to send our sales estimator to inspect the damage, inform the customer of the extent of the work that is needed. He/she then gets all the appropriate paperwork signed and completes a written scope of work for the technicians to perform.

Once the crew arrives at the job site, they can get right to the restoration process to minimize any further damage. This process is streamlined to keep cost down, efficiency and effectiveness high, ultimately producing the desired results.

Usually saturated carpet or tile will need extracted. Holes will be drilled into the base of the drywall to allow airflow to go into the chambers of the walls and/or ceiling.

Once drywall has become saturated, the affected area is designated and categorized as to what level of contamination the water contains. has the water passed through numerous building materials? Has it come in contact with sewage? These factors determine the category of water loss.

Technicians will then apply the appropriate antimicrobial spray and set-up drying equipment that includes air movers and dehumidifiers. Air scrubbers may be placed as needed to change the quality of the inside air.

All services will be completed according to IICRC guidelines. We hope that you never experience this type of water damage, but if you do, know you can count on SERVPRO of West Erie County to handle the job from start to finish.       

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Available Services at SERVPRO in Erie County

9/11/2019 (Permalink)

When restoration services are needed in Erie County, SERVPRO of West Erie County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in West Erie County.

Whether you live Harborcreek, Summit, and Washington Township, or Edinboro, Girard, and Erie; we can be there!

SERVPRO of West Erie County is a trusted restoration company can provide outstanding service that leads to peace of mind in any situation. If your home is covered from floor to ceiling in soot from fire damage, or your business is flooded with two feet of water, SERVPRO of West Erie County is here to help.

Our highly trained technicians, advanced technology and personal care make us a trusted leader in the restoration industry. As technology advances, we strive to continually improve our  equipment to stay up-to-date and insure the best service possible.

What can SERVPRO do for you?               

Residential Services: SERVPRO of West Erie County understands that sometimes life happens! We offer both restoration and cleaning services.

Restoration services include water and fire restoration, mold remediation, and storm damage cleanup.

Commercial Services: SERVPRO of West Erie County recognizes that your property’s appearance is important and every hour spent restoring is an hour of lost revenue and productivity. We frequently service offices, apartments, restaurants, hotels, retail stores, manufacturing and many other businesses in West Erie!

SERVPRO of West Erie County has trained technicians who use top-of-the-line equipment and the latest cleaning techniques that can have your business looking and smelling new again!

If you need further convincing as to why SERVPRO of West Erie County is the right choice, take a look at some of our customer reviews. Give us a call today! (814) 806 1987

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Technology has Impact on Restoration Company In Erie County

9/6/2019 (Permalink)

Graphic that states SERVPRO has 'Drying down to a Science' The use of technology begins as the first SERVPRO member arrives to the job and starts a seamless flow of information shared through each department

Without a doubt, technology has revolutionized the way business is conducted. It has changed the way we communicate, coordinate, and work looks starkly different than previous years. At SERVPRO of West Erie County, technology has enhanced our ability to serve our customers more efficiently, effectively and protect their properties.

In fact, at the core of our business is latest technology in the restoration business. From the moment we arrive on the job the process is paperless. We use DryBook to sign all paperwork pertinent to the job, sketch out the work that needs to be done including the equipment necessary to complete the job according to IICRC guidelines.

The use of technology begins as the first SERVPRO member arrives to the job and starts a seamless flow of information shared throughout each department. This allows our team to communicate all aspects of project management from beginning through completion of every job. All necessary forms of insurance paperwork and payment are completed directly on the iPad.

The evolution of technology has changed disaster recovery at SERVPRO of West Erie County. To handle the worst disasters, you must be the utilizing every aspect that is offered to you. We pride ourselves in providing the best technology to our team so they provide the very best service whenever disaster strikes.

If you experience problems with fire, water or mold and need repair or restoration services, call the team that will help make it, “Like it never even happened.”

We are available for any emergency restoration needs 24/7/365 at (814) 806 - 1987

Importance of Fire Drills in the Workplace

9/6/2019 (Permalink)

Announcement of National Preparedness Month 2019. Reads, 'Prepared Not Scared' Statistically speaking, 50% of all businesses that incur a disaster, do not reopen.

Imagine having to close your business down as a result of a fire. Aside from the loss of revenue, assets and peace of mind, you and your employees could potentially be out of a job. Statistically speaking, 50% of all businesses that incur a disaster, do not reopen.

As a disaster recovery company, SERVPRO of West Erie County has witnessed total loss frequently. We empathize with the victims and make it our business to work as closely as we can and be sympathetic to their situation at all times.

September is National Preparedness Month and SEVRPRO of West Erie County wants to help you and your business beat the odds and prepare for the unexpected.

As a business owner/manager with limited time availability, you may be asking if fire drills are important in the workplace? Is preparing for an unexpected fire damage necessary or even worthwhile? The answer to each one of those questions is a solid 'YES'. Preparation always beats devastation when it comes to emergency restoration services.

Listed below are three benefits to practicing a fire drill in your business that can help you and your employees survive an unexpected fire emergency:

  • Reduce panic in dangerous situations – Practice makes perfect, and when it comes to emergencies it can make all difference between life and death. By practicing your fire drill at least 4 times a year, employees are equipped with the ideal action plan in the case of a real emergency.
  • Security – During fire drills, business alarms, emergency exits, and strategy will be examined in depth. This is helpful for developing the best evacuation plan, and more importantly, ensuring that all safety equipment is functioning properly.
  • Longevity – The last and most important benefit of practicing a fire drill in your business is retaining your legal standing. All businesses are required to perform fire drills, and you can prolong the life and vision of your business by regularly performing them.

As you can see, there are tangible and emotional benefits to performing fire drills in the workplace. You do not want to be a business that suffers from an avoidable catastrophic loss, so prepare today.

If you are effected by fire damage and are in need of repair or restoration, call SERVPRO of West Erie County at (814) 806 - 1987

Storm Advice - Tips to Help Kids Who Fear Storms

9/6/2019 (Permalink)

Cartoon of two young children standing under an umbrella during a rain storm As with most children, Mother Nature can sometimes invoke fear and anxiety. Luckily, there are ways to decrease their fear.

As with most children, Mother Nature can sometimes invoke fear and anxiety. It is very common for kids to fear storms. Luckily, there are ways to decrease their fear. It is truly about preparing them with the expectations before it happens. Ideally, this will help them develop coping skills, and in return, decrease their fear and anxiety.

Education is power. Teaching children to face their fears in small steps becomes a survival skill. The more you educate them on storms; children will learn to not always associate storms in a negative way. 

It is possible to change their negative thoughts into positive thoughts. When they hear lightning and thunder, tell them it is movie night or pizza night. The next time they hear lightning and thunder, they will remember a happy experience. Consistency is key!

Focus on safety and prevention especially with younger kids. They need to hear that they are safe. This is especially important with larger storms that could possibly cause a lot of damage if in its path.

It is important to communicate that there are people who help others during a storm. For example, SERVPRO of West Erie County Storm Team is currently active helping others at Hurricane Dorian.

Once the children hear this, it becomes easier for them to associate storms and safety together to decrease the fear. It may take some time for their mind to reprogram, so don't forget to leave the night light on for a good nights' rest! 

If storms in your area leave you with unwanted water or damage, call SERVPRO of West Erie County for help at (814) 806-1987.

Erie Firefighters Provide Fire Damage Repair

9/4/2019 (Permalink)

Couch, chairs and living room content burned and destroyed by house fire Salvage is the fundamental skill firefighters use to preserve contents and insure the structural stability of the home during and after a fire.

A typical fire call may go something like this…

The tones go out at 3:00 AM. Firefighters gear up quickly and turn the sirens on to head to the scene. The call is an attic fire with visible flames. The family has evacuated safely while fireman attack the fire inside. The family stands on the perimeter of their property and wonder what valuables can be salvaged.

Salvage is the fundamental skill firefighters use to preserve contents and insure the structural stability of the home during and after a fire.

Some of the ways a firefighter is trained to preserve contents from smoke and water damage is through correct ventilation, placing contents in the middle of a room while placing a tarp over the contents utilizing a salvage cover.

Salvage covers are typically colorful, flame resistant tarps that are permanently stored on the fire truck and ready for use. When used, contents are protected under the tarp which then help create a water shute on the outside of the tarp for water to runoff.

This fundamental skill is taught to all career and volunteer firefighters during class to perfect during and after a fire.

SERVPRO of West Erie County shares a common goal with fire fighters in that we try to preserve valuable contents during an emergency situation and minimize the damage.

You can call SERVPRO of West Erie County at (814) 806-1897 for post fire cleanup and help with salvaging as much of your belongings as possible.

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What to Do After the Fire is Out

9/4/2019 (Permalink)

Fire trucks lined up on the side of the road Home fires can be caused by a multitude of reasons, but the leading causes include; candles being left lit, fireplaces unattended, and faulty wiring.

Having a fire in your home can be a very tragic event. Sadly, the Red Cross reports that home fires are increasing. According to The National Fire Protection Association (NFPA), fires across the country have risen 8% since 2000 and keep rising.

Home fires can be caused by a multitude of reasons, but the leading causes include; candles being left lit, fireplaces unattended, and faulty wiring. Since fires do happen regularly, SERVPRO of West Erie County professionals are trained to help make it “Like it never even happened.”

If you've incurred damage from fire, smoke or soot, your first call should be to SERVPRO of West Erie County. However, there are things you can do before we get there.

Things to keep in mind after the fire is out:

  1. Limit movement in the home to prevent soot and particles from spreading and causing additional damage.
  2. Place coverings like old rugs or towels over high traffic areas.
  3. Place foil or blocks under legs of furniture.
  4. Do not wash any walls.
  5. Do not clean carpet.
  6. Do not touch any electrical equipment.
  7. Do not send clothing out to any dry cleaner.

 Once SERVPRO of West Erie County professionals arrive, their steps include:

  1. A safety walk-through to make sure there are no hazards for your family or workers.
  2. Estimator will inspect and document damage in the home.
  3. Provide a scope of work to be done per area.
  4. dispatch technicians to come out and perform the work.
  5. Complete a final walk though and assure Customer Satisfaction form (COS) is signed.

SERVPRO has the equipment,technology and training to clean and restore everything in your home to IICRC Standards. We can repair or restore anything from walls, furniture, to precious keepsakes.

We use an ultrasonic fire line system to clean precious items like jewelry, dishes and other valuables with ultrasonic water.

Our Esporta Wash System can clean any fire damaged clothing and soft goods by getting rid of the smell of soot and smoke.

SERVPRO of West Erie County carries its own chemicals that are specifically created to clean up soot and smoke cause by a fire. Many of our products are green and eco-friendly.

While we hope that you never experience a home fire, if you do, know you can SERVPRO of West Erie County at (814) 806-1987 and we will make it “Like it never even happened.”    

Local Disaster Recovery Team Headed To Assist With Hurricane Dorian

9/4/2019 (Permalink)

People wading through hurricane waters We have a specialized group on staff called the “Storm Team” that is prepared to head to wherever the storm’s destination may be.

Many people ask us “How does SERVPRO prepare for a hurricane?” Since we are in the restoration business, we are continually monitoring weather conditions daily.

If there is a hurricane situation that needs our attention, SERVPRO corporate will reach out to us directly. From there, we have a specialized group on staff called the “Storm Team” that is prepared to head to wherever the storm’s destination may be.

This week, we are headed to the southeast coast where Hurricane Dorian is expected to hit. Members of our Storm Team include Estimators, Operation Managers, and Technicians all of whom are ready to go and help anywhere in the country in the event of this type of emergency.

SERVPRO also has semi-trailers, box trucks and pick-up trucks that enable us to move emergency supply materials and our equipment. They are full of dehumidifiers, air movers, generators and cleaning supplies. Everything that is needed to get residents and businesses back to preloss condition, is packed and ready. 

During storm relief, our mission at home does not change. SERVPRO is here and ready to serve the surrounding counties 24/7/365 to mitigate any type of water damage. Whatever it is, our goal is to make it “Like it never even happened.”

No matter how bad the situation may be, you know you can count on SERVPRO to be there. For the latest on Hurricane Dorian’s expected path and strength, visit The Weather Channel’s website here for the most recent updates.

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