Recent Water Damage Posts

Sump Pump Failure and How SERVPRO Can Help in Erie County

6/28/2019 (Permalink)

Water Damage Sump Pump Failure and How SERVPRO Can Help in Erie County The key to preventing sump pump failure is preventative maintenance and upkeep.

The sump pump is an appliance in your home that you may not give much thought to until you need it. When a heavy storm hits unexpectedly, the last thing you need is for your sump pump to fail.

The key to preventing sump pump failure is preventative maintenance and upkeep. This ensures you won’t be stuck with a wet, musty basement.

Since your sump pump relies on the electricity from your house, power outages are the most common cause of sump pump failures. This is likely to occur during the spring and summer storm season. There are two solutions to this problem.

  1. Purchase a back-up generator. The Top 10 selling back-up generators are a great place to start. The back-up generator will keep power running to your sump pump when the power to your house is lost.                   
  2. The less costly alternative is to purchase a back-up battery that will keep your sump pump operating when there is a power outage. A battery can cost anywhere between $275 and $500 to purchase and install. While this may seem like an unappealing amount of money to spend for a back-up plan, it is the best way to prevent basement flooding.

Maintenance is key to preventing sump pump failure. If you have not heard your sump pump running recently, you can easily test it by pouring five gallons of water into it. Once the sump pump reaches its maximum level, the pump should turn on by itself and begin draining the water.

More sump pump maintenance tips are available here.

If you find yourself needing help or assistance with basement flooding or sump pump failure, do not hesitate to call SERVPRO of West Erie County. We can provide immediate help and minimize any further damage to your home and basement.  Call today! (814) 806 -1987

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What Affects the Cost of Water Damage Restoration

3/28/2019 (Permalink)

It’s a very stressful situation when water damage occurs at your house.  You immediately want professional help that will clean and restore your surroundings.  But, there are also concerns of whether you have insurance coverage? Will your policy cover the cost? If the policy doesn’t cover the damage, what will it cost you? 

How do we determine the cost of water mitigation?

According to IICRC (The Institute of Inspection Cleaning and Restoration Certification) http://www.IICRC.org/what-affects-water-damage-restoration-cost-a-192.html

The extent of the destruction will be the most determining factor when calculating price. Most companies bill by the square foot, so professionals should be hired right away to keep the problem from spreading and becoming more expensive.

Another major part of the cost is the type of water that caused the damage. The dirtiness of the water is classified by Categories.

Category 1 – is the cleanest type.  Examples are rain water and clean tap water.

Category 2 - sources contain some chemical or biological agents that can pose a health risk if they come in contact with a person. This usually includes discharge from appliances like washing machines.

Category 3 - sources pose an extreme health risk and normally include active biological agents that can cause serious illness. Sewage and ground flooding produce Category 3 threats.

Companies will charge more when dealing with Category 2 and 3 than Category 1 sources because additional cleaning with specialized chemicals will be required as well as protective equipment and gear.

The location of the destruction will also dictate price to an extent, as some materials are easier to replace than others. Replacing baseboards is relatively easy and inexpensive. Replacing drywall is more expensive and time consuming. Changing out carpet is even more expensive and requires additional time.

Not performing the cleanup properly can affect the cost too.

While some people may choose a water damage restoration company by cost alone, a homeowner must make sure they are dealing with certified professionals. If the house is not cleaned out thoroughly, lingering moisture will cause major problems down the road that will be even more expensive to fix. For these reasons, a homeowner should only select a reputable company with a strong training background and one certified in this area of restoration.

We recommend that you choose us, SERVPRO of West Erie County.

Pricing a Water Damage Restoration Job

3/28/2019 (Permalink)

You probably wonder how we determine the cost of a water damage job.  We discussed in a previous blog that there are various factors affecting the cost of cleaning up after water damage such as the category or dirtiness of the water, the size of the area affected, and the different components affected such as walls, floors, ceilings and contents.

Knowing all this, how do we determine a price?

We, SERVPRO of West Erie County, use various tools to make pricing standard and acceptable to insurance industry standards. We use customary rates.

We want our customers to know how these prices are derived so that they can feel that they are getting treated fairly.

There are three factors to pricing fairly. 

  1. We use a tool called “Xactimate”. Xactimate is an estimating software of national influence that features a price list with standard and customary prices. According to the Xactimate web page, Xactimate is the industry's most powerful and comprehensive solution for property claims estimation. It is the number one choice for restoration professionals, thanks to its accuracy and flexibility throughout all stages of the repair process.

We draw your rooms in the software according to square footage. We then, attach line items that are task-oriented pertaining to your damage. 

  1. We adhere to industry standards that are established by a standards-setting authority. The most prominent of these organizations is called the IICRC, the Institute of Inspection, Cleaning and Restoration Certification. The IICRC has set standards that say how many air movers and dehumidifiers should be placed on a water damage job. This is based on cubic footage, square footage, and linear footage.
  1. The third tool is a SERVPRO developed tool called DryBook™. DryBook™ has the IICRC rules coded into the software. The application tells us how many air movers to place in your room and how many dehumidifiers are allowed based on the size of the room according to acceptable standards.

So, with information from the above three areas, we have tools and guidelines that tell us how to accurately handle and price the water damage job specifically for your home.

In closing, we want to let you know that our pricing isn’t based on who you are, where you live or if we are in need of business. It’s based on rules and guidelines. We want to be fair and consistent with our customers.  We want to focus on doing the best job for you, at the fairest price.

Water Damage Tips

1/18/2017 (Permalink)

"Like it Never Even Happened"

What To Do After Flooding

-Remove excess water by mopping and blotting.
-Wipe excess water from wood furniture after removal of lamps and tabletop items.
-Remove and prop wet upholstery and cushions.
-Place aluminum foil or wood blocks between furniture legs and wet carpeting.
-Turn air conditioning on for maximum drying in summer.
-Remove colored rugs from wet carpeting.
-Remove art objects to a safe, dry place.
-Gather loose items from floors.

What Not To Do After Flooding

-Don't leave wet fabrics in place. Hang furs and leather goods.
-Don't leave books, magazines or other colored items on wet carpet or floors.
-Don't use your household vacuum to remove water.
-Don't use television or other household appliances.
-Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.