SERVPRO of West Erie County Employee Photos

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Jenna Ficken

Jenna Ficken is the Manager of Human Resources.

Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being a part of SERVPRO's growth.

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Sheri Forrester

Sheri is the Accounting Department Manager.

Favorite part about working with SERVPRO: Balancing accounts and providing information that allows the owners to make good decisions.

Certifications: 

  • Certified Public Accountant

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Jim Standohar

Jim is the Marketing Department Manager.

Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

Janette Wood

Janette is our Office Manager here at SERVPRO. She has been with our team for 16 years!

Favorite part about working with SERVPRO: helping people with their problems.

Certification:

  • IICRC Water Damage Restoration

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Dale Sullivan

Dale is the Operations Manager at SERVPRO.

His favorite part about working for SERVPRO is: "I enjoy seeing the results of our hard work restoring customers' lives and property."

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Andrea Chicase

Andrea is the Manager of our Contents Division.

Favorite part about working with SERVPRO: being apart of a team and making customers smile.

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Chris Cline

Chris is a Production Manager.

His favorite part about working for SERVPRO is: "working alongside such great managers."

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Elmer Bliss

Elmer is a Production Manager.

His favorite part about working for SERVPRO is: "the team setting and working towards one common goal on each job."

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Alex Hardin

Alex is a Production Manager

His favorite part about working for SERVPRO is: "the variety and versatility of the work."

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Michael Arnold Sr.

Michael is the Manager of the Sales Team. He has been with our team for 4.5 years.


Favorite part about working with SERVPRO: I get great satisfaction in being able to help people.

Certifications:

  • IICRC Water Damage Restoration

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Joe Aulizia

Joe is a Sales Representative in this area.

His favorite part about working for SERVPRO is: "leading the way through the process of returning customers' lives back to normal."

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Sabrina Mihaly

Sabrina is a Assistant Production Manager.

Her favorite part about working for SERVPRO is: "the wonderful people."

Rodd Meyer

Rodd is a Marketing Representative that has been with our company for 25 years.

Favorite part about working with SERVPRO: building relationships with our clients.

Joanna Swogger

Joanna is a Marketing Representative with a specialty in event coordination.

Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

Certifications:

  • Group X Certified Fitness Instructor P90X, Insanity

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Katie Barca

Katie is a Marketing Representative

Favorite part about working with SERVPRO: I really enjoy the versatility in each day as well as collaborating with my team. I'm excited and proud to be a part of SERVPRO!

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Julie Landis

Julie is a Marketing Representative

Favorite part about working with SERVPRO: The diversity in each and every day, along with such a fantastic team!

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Maria Vince

Maria is a Marketing Representative

Favorite part about working with SERVPRO: My favorite part about working for SERVPRO is the whole company shares a common goal to help people, whether it’s the employees within the company or customers that we serve!

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Ian Bequeath

Ian is a Marketing Representative.

Favorite part about working with SERVPRO: Helping others.

Certification:

  • IICRC Water Damage Restoration

Chuck Zarbaugh

Chuck is an Accountant here at SERVPRO.

Favorite part about working with SERVPRO: I enjoy anything involving numbers, but making sure everything is in balance is a satisfying feeling.

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Nicole Kocsis

Nicole is an Accounts Payable Clerk.

Her favorite part about working for SERVPRO is: "I love the people and working with numbers daily."

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Kyle Mamounis

Kyle is a Manager of our Information Technology Department.

Favorite part about working with SERVPRO: the opportunity to constantly learn.

Certifications:

  • Microsoft Office Specialist 
  • Microsoft HTML Application Development 

Lisa Blom

Lisa is an Administrative Dispatcher. She has been with our team for 7 years.

Favorite part about working with SERVPRO: keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

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Robert Harvischak

Robert is an Administrative Dispatcher.

Favorite part about working with SERVPRO: I enjoy being able to get people to those who can get them the help they need.

Adam Davidson

Adam is an Administrative Dispatcher.

Favorite part about working with SERVPRO: helping people with their emergencies and disasters.

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Alicia Beckner

Alicia is a Job File Coordinator.

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Derricka Hawout

Derricka is an Accounts Receivable Specialist.

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T.J. Stoian

T.J. is the Manager of the Construction Division.

Favorite part about working with SERVPRO: Helping put people's homes back together and help make their visions come to life.

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Dakota Kellar

Dakota is a Construction Project Manager.

Favorite part about working with SERVPRO: I love helping customers through the rebuild process.

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Pat Connors

Pat is a Project Manager in the Construction Department. He has been with our team for 3 years.

Favorite part about working with SERVPRO: fixing our customer's homes.

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James Diceglie

James is a Project Manager in the Construction Department.

Favorite part about working with SERVPRO: Interacting with customers and contractors, and having the ability to problem solve their issues.

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Scott Otteni

Scott is a Construction Project Manager.

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Mandi Henderlight

Mandi is a Construction Assistant Project Manager.

Her favorite part about working for SERVPRO is: "my great co-workers."

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Rachel Thomas

Rachel is a Senior Area Janitorial Division Manager.

Her favorite part about working for SERVPRO: "the opportunity to always grow & learn."

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Dominic DeVito

Dominic is a Junior Area Janitorial Division Manager.

His favorite part about working for SERVPRO: "making sure people have a clean & safe workplace."

Michael Dilisio

Michael is a Cleaning Technician.

Favorite part about working with SERVPRO: Meeting new people every day, making a difference on carpets and bringing them back to life.