SERVPRO of West Erie County Employee Photos

Jenna Ficken

Jenna Ficken is the Manager of Human Resources.

Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being apart of SERVPRO's growth.

female employee sitting in front of SERVPRO backdrop

Sheri Forrester

Sheri is the Accounting Department Manager.

Favorite part about working with SERVPRO: Balancing accounts and providing information that allows the owners to make good decisions.

Certifications: 

  • Certified Public Accountant

Pete Latessa

Pete is the Manager of Operations. He has been with our team for 4.5 years.

Favorite part about working with SERVPRO: helping the SERVPRO team grow.

Certifications:

  • IICRC Water Damage Restoration
  • IICRC Applied Microbial Remediation

Renee Latessa

Renee is our Sales Manager. She has been in the industry for 18 years, 3 of them have been with us!


Favorite part about working with SERVPRO: helping people.

Certifications:

  • IICRC Water Damage Restoration

Melissa Moore

Melissa is our Cleaning Department Manager.

Favorite part about working with SERVPRO: the people I have the opportunity to work with.

Jim Standohar

Jim is the Marketing Department Manager.

Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

Janette Wood

Janette is our Office Manager here at SERVPRO. She has been with our team for 16 years!

Favorite part about working with SERVPRO: helping people with their problems.

Certification:

  • IICRC Water Damage Restoration

Craig Jeschelnig

Craig is a Production Manager. He has been with our team for 2 years.


Favorite part about working with SERVPRO: customer service

Kelly Nalbach

Kelly is our Warehouse Manager.

Favorite part about working with SERVPRO: keeping SERVPRO running.

Certifications:

  • Automotive Services Excellence Technician

Female member of Contents Division in an Orange Shirt

Andrea Chicase

Andrea is the Manager of our Contents Division.

Favorite part about working with SERVPRO: being apart of a team and making customers smile.

female employee sitting in front of SERVPRO backdrop

Jennifer George

Jennifer is the Assistant Production Manager. She has been with our team for 13 years.

Favorite part about working with SERVPRO: helping others and making a difference.

Certifications:

  • IICRC Applied Structural Drying
  • IICRC Carpet Cleaning
  • ESPORTA Operator
  • IICRC Water Damage Restoration
  • IICRC Upholstery & Fabric Cleaning

Krista Dempsey

Krista is our Human Resources Assistant.

Favorite part about working with SERVPRO: the people I work with.

Certifications:

  • Public Notary

Nathan Hiles

Nathan is a Sales Representative who has been with our team for 2 years.


Favorite part about working with SERVPRO: customer interaction. 

Certifications:

  • Fire Damage Restoration 
  • Water Damage Restoration

Randy Swogger

Randy is a Sales Representative.


Favorite part about working with SERVPRO: helping people out in their time of need

Jeff Dodson

Jeff is an Inside Sales Representative.

Favorite part about working with SERVPRO: I like the reward of helping people solve their problems. Sales is psychologically, intellectually, and emotionally challenging which makes every sale unique. I love getting to meet a ton of interesting people and hopefully having the chance to build life long relationships.

Leonna Bell

Leonna is a Marketing Representative with a specialization in Digital Strategy. 

Favorite part about working for SERVPRO: the people, the versatility in every day, and the opportunity to be apart of the growth. 

Emily Forrester

Emily is a Marketing Representative.

Favorite part about working with SERVPRO: Feeling accomplished when something gets finished.

Rodd Meyer

Rodd is a Marketing Representative that has been with our company for 25 years.

Favorite part about working with SERVPRO: building relationships with our clients.

Joanna Swogger

Joanna is a Marketing Representative with a specialty in event coordination.

Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

Certifications:

  • Group X Certified Fitness Instructor P90X, Insanity

Barbara Graham

Barbara is an Accountant.

Favorite part about working with SERVPRO: the variety and challenge of my daily duties. I also like my coworkers.

Certifications:

  • Public Notary

Chuck Zarbaugh

Chuck is an Accountant here at SERVPRO.

Favorite part about working with SERVPRO: I enjoy anything involving numbers, but making sure everything is in balance is a satisfying feeling.

Kyle Mamounis

Kyle is a member of our Information Technology Department.

Favorite part about working with SERVPRO: the opportunity to constantly learn.

Certifications:

  • Microsoft Office Specialist 
  • Microsoft HTML Application Development 

Lisa Blom

Lisa is an Administrative Dispatcher. She has been with our team for 7 years.

Favorite part about working with SERVPRO: keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

Leann Coen

Leann is a Job File Coordinator.

Favorite part about working with SERVPRO: the people.

Adam Davidson

Adam is an Administrative Dispatcher.

Favorite part about working with SERVPRO: helping people with their emergencies and disasters.

Meranda Gould

Meranda is a Job File Coordinator. She has been with our team for 2.5 years.

Favorite part about working with SERVPRO: I love having the opportunity to learn new things.

female employee sitting in front of servpro backdrop

Sara Leis

Sara is a Job File Coordinator.

Favorite part about working with SERVPRO:  working with an exceptional team and helping customers.

Megan Lucariello

Megan is a Job File Coordinator in the office. She has been with our team for 5 years.

Favorite part about working with SERVPRO: working with our customers.

Certifications:

  • Esporta Operator

Alex Hardin

Alex is a Mitigation Crew Chief.


Favorite part about working with SERVPRO: the variety and versatility of the work.

Pat Connors

Pat is a member of our Construction Department. He has been with our team for 3 years.

Favorite part about working with SERVPRO: fixing our customer's homes.

Dakota Kellar

Dakota is a member of our Construction Department.

Favorite part about working with SERVPRO: I love helping customers through the rebuild process.

Pat Manning

Pat is a member of our Construction Department.

Favorite part about working with SERVPRO: working with homeowners.

Chester Baldridge

Chester is a Cleaning Technician.

James Beaver

James is a Cleaning Technician. He has been with our team for 19 years.

Favorite part about working with SERVPRO: it's a peaceful work environment and I get to work with good people.

Laura Chiplis

Laura is a Cleaning Technician in our Contents Department.

Favorite part about working with SERVPRO: the group of people I work with.

Michael Dilisio

Michael is a Cleaning Technician.

Favorite part about working with SERVPRO: Meeting new people every day, making a difference on carpets and bringing them back to life.

Linda Gary

Linda is a Cleaning Technician in our Contents Department. She has been with our team for 22 years.


Favorite part about working with SERVPRO: good folks.

Marion Jackson

Marion is a Cleaning Technician. She has been with our company for 2.5 years.

Favorite part about working with SERVPRO: my job.

Debra Johnson

Debra is a Cleaning Technician.

Favorite part about working with SERVPRO: cleaning up.

William Johnson

William is a Cleaning Technician.

Favorite part about working with SERVPRO: my coworkers.

Ashbin Khadka

Ashbin is a Mitigation Technician.


Favorite part about working with SERVPRO: helping people solve their problems.

female employee sitting in front of SERVPRO backdrop

Heather Kowal

Heather is a Cleaning Technician in our Contents Department.

Favorite part about working with SERVPRO: I love getting to know our customers (homeowners). I love how much they appreciate everything we do for them. Although we come into their lives when something horrible has happened, we get the opportunity to leave them happy and grateful.

Michelle Kowalski

Michelle is a Cleaning Technician in our Contents Department. She has been with our team for 15 years.

Favorite part about working with SERVPRO: working with different clients all of the time.

Edwin Morgan

Edwin is a Cleaning Technician. He has been on our team for 36 years.

Sam Parker

Sam is a Cleaning Technician. He has been on our team for 13 years.

Devin Parr

Devin is a Mitigation Technician.


Favorite part about working with SERVPRO: helping out customers with a job well done.

Ashley Sarahs

Ashley is a Cleaning Technician in our Contents Department that has been with our team for 4 years.

Favorite part about working with SERVPRO: helping others.

Rechelle Sarahs

Rechelle is a Cleaning Technician in our Contents Department and our lead Esporta Operator. She has been with our team for 18 years.

Favorite part about working with SERVPRO: helping people.

Certifications:

  • Esporta Operator
  • Fireline Operator

Paige Stoughton

Paige is a Cleaning Technician in our Contents Department. She has been with our team for 3 years.

Favorite part about working with SERVPRO: meeting new customers.

Certifications:

  • IICRC Water Damage Restoration

Claudette Wells

Claudette is a Cleaning Technician in our Contents Department. She has been with our team for 6 years.

Favorite part about working with SERVPRO: the people I work with, they are very helpful.

Certification:

  • Fireline Operator