What our Customers say...

Water Damage Testimonials

When my sewer backed up in the basement the day after Thanksgiving, SERVPRO came in and did an excellent job. Adam excelled at his job by explaining everything they would be doing. He and his crew were very professional and caring. I highly recommend SERVPRO. I thank them for all their help, their consideration and their understanding and caring. They definitely made a crappy situation into a good situation.

I can't begin to thank everyone at SERVPRO of West Erie County enough. When our basement flooded, our phone call was answered promptly and professionally. They were here within hours and did an absolutely amazing job. A flood can be a devastating ordeal- but SERVPRO did a wonderful job of getting everything under control. I don't know what we would have done without them?!?! They helped us restore things back to normal as fast as possible!!
Thank you!!

~The Bridges Family

Adam and Kim made what was a disaster into a great experience. My vacant 2 story rental sprung a leak in a second floor kitchen that went unchecked for at least 2 months. There was neither nook nor cranny that wasn't waterlogged or moldy. By the time Adam and his SERVPRO team were finished, the place was more than ready for a complete remodel. They kept me informed every step of the way. They were thorough and conscientious and I give them 5 stars across the board. This team rocks!

Thanks again Kim, to you and Adam.

SERVPRO did a great job!  An environmental health and safety specialist told us that SERVPRO handled the situation exactly right. 

You guys are freaking incredible! Your team defines what a pro is with your skills. A pro takes on only the hardest jobs and make it look easy. Hats off to the entire team!

This is the first time we used professionals. SERVPRO arrived quickly and were very professional. They helped relieve our stress.

"I can't say enough about the professionalism and customer satisfaction provided by your crew. Mandy and Craig were exceptional."

"Mandy and Craig did an outstanding job. They explained everything and were onsite to monitor progress. SERVPRO made a bad decision better."

Hello Kim.

Our basement flooded due to our sump pump failing one night- We called SERVPRO and they were there within an hour, and this was at 10 pm!. They came in, cleaned up the wetness and was out the door within 30 minutes. This was a very stressful situation for us, since our basement is finished, but the SERVPRO crew assured us that they would take care of everything. The crew was amazing!